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Dec. 17th, 2008 @ 11:40 am Changing Pharmacies
Current Location: ABQ
Current Mood: amusedamused
Tags:
One of the inevitable things about getting older, you can count on having prescriptions to transfer when you move.

So after asking around and deciding that the chain that was so stupid in Phoenix was worth a shot here in ABQ I took the plunge.

Showed up with my nearly empty pill bottles and they took the info down, my info and I said I'd be happy to get them Friday, since that was the last day of my current supply.

The score:

+1 point for being very close
+3 points for being 24hrs
-1 point for that only being the store front part and not the real pharmacy part, though I can pickup until 10PM so that's pretty cool.
+5 points for calling to transfer the script within 15 minutes of me walking out the door, which I know because ...
-2 points for calling me, instead of the pharmacy in PHX to make the transfer, and calling me TWICE!

But finally

+999 points for style when he covered the second mistaken phone call with "Oops, well sir, would you like to pick these up tonight?"

These guys have definitely redeemed my opinion of the chain from what was messed up at PHX.
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Hole
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From:monissaw
Date:December 18th, 2008 08:46 am (UTC)
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Transfer prescriptions?
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From:ferragus
Date:December 22nd, 2008 08:22 pm (UTC)
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Oh!

Here a Dr writes a prescription to a patient for a controlled drug (just about anything falls in that category, it's opposite is OTC or over the counter drugs, which you can just walk into anywhere and buy, even gas stations will sell you an antacid or an aspirin these days.)

If it's a long term medication (like blood pressure) they can write it for the number of refills that you'd need until your next appointment (maybe longer, but thngs might change so why bother?)

The script (or Rx) is kept on file at the pharmacy where you first filled it (or in the case of big chain stores, electronically in their computers).

If you move, or if a store opens up that's more convenient you can move the remaining refills to the new store. Now a days it just takes a phone call from the new store, but I vaguely remember around the 60's my mother had to go back and see all her Dr's for new Rx! Some didn't want to give them out (say for a narcotic, where if you took too many it would be Very bad or even addictive) and some just were cranky and wouldn't. So she had to find a new doc ASAP and get him caught up on her medical history (which again in the 60's meant he wrote to the old Dr for the records and if they didn't send them, tough being you) and convince him that yes she had stomach cancer and needed mass quantities of pain killers (Oh, she didn't, I'm just giving you a worse case that actually happened to someone I know).

Things are a lot better now, but really there's so far they could go.

(US health care: the best people, working under the greatest handicaps imaginable to bring you the best care that the Gov and Insurance companies think you should have. Whoopie!)

Tom
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From:monissaw
Date:December 22nd, 2008 10:13 pm (UTC)
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That makes sense (it does too).

The OTC vs need presciption bit is the same. I just take a piece of paper into whatevever chemist I happen to be closest too (one page per refill). I assume they keep details on a computer though, because if I go back to the same place again for the same stuff, it takes them far less time to make it up.